Greetings Deer Valley Data customers!
Newtek is pleased to announce that Deer Valley Data and its Atjeu brand have joined the Newtek Family of Companies.
If you’re not familiar with Newtek, you’ll be pleased to know that Newtek Technology Solutions is a leading managed technology and I.T. infrastructure company that has been around since 1997.
Newtek’s technology operations are based out of Phoenix, Arizona, and have a data center footprint — with redundancy and backup — in Arizona, New Jersey, Colorado, London, and Singapore.
Newtek is a profitable and publicly traded company that owns and manages over $350 million in assets, and has more than 100,000 business accounts in its portfolio. You may also find it refreshing that Newtek is a completely open and transparent company. You are invited to download and read Newtek’s financials by clicking here: Newtek Financials.
What Does This Mean For You?
First and foremost, we can assure you that you will only see an increase in quality of service, technical expertise, and innovation. Whether you are a Deer Valley Data, Atjeu, or Newtek customer, there will be no immediate change to the way business is transacted. You can continue to count on service and support from the same customer team and contacts that you currently have. In the coming weeks, we will keep you informed of our progress as the integration process evolves.
We will also be upgrading your co-located and hosted systems to our state-of-the-art, tier 3 data center facility. In short, your services will no longer encounter some of the power and network-attack issues you have experienced in the past.
Welcome to Our Team
A dedicated team from across the organization will ensure that the transition period is seamless for you while seeking new ways to improve overall service levels. Our customer relations representatives are standing by to explain our additional services and to assist you in getting the most from Newtek. You can reach us, day or night, at 1-866-820-8910 firstname.lastname@example.org.
And finally, your complete satisfaction is our first priority! We are delighted that you are now a part of Newtek and we want to hear from you. Should you have any comments, questions, or concerns, please contact a member of the integration team by sending an email to email@example.com and we will respond promptly.
What You Can Expect From Newtek:
World-class facility features
- Dedicated humidification system that creates optimal hardware operation conditions
- Advanced temperature controls that ensure servers are always running cool
- Advanced cooling systems that handle high level heat loads, doing much more than AC alone
- Onsite, third-party security with around-the-clock surveillance
- Man-trap entry point that features bulletproof glass and weight-measurement technology to deter unauthorized “piggy-baking” into the facility
- State-of-the-art biometric retina scanning
Enterprise-class network & network security
- Multimillion-dollar network infrastructure with complete network redundancy at all key points, from peers, border routers, core routers, and firewalls to ensure your services are always online.
- Multiple Tier-1 connectivity providers with redundant 20 GigE connections for a superior level of thru-put and uptime (in comparison, the Deer Valley Data facility has a 1 GigE connection)
- An advanced DDoS mitigation infrastructure that can handle large-scale attacks, mitigating the issue before it impacts services in our datacenter
Other benefits you will receive at Newtek include:
As a public company that manages assets in the financial and payments sector, you immediately receive the added security benefits as a result of our heavy compliance requirements. Newtek is SOX compliant, PCI Compliant, and maintains a SSAE 16 certification.
Newtek’s support team is staffed by tenured system administrators. Put simply, Newtek doesn’t believe in help desk-level support. When you call Newtek for technical assistance, you will speak with a real system admin who is empowered to resolve any of your issues. If you have any questions, call us at 1-866-820-8910.
Newtek is a solutions-based company that is committed to helping you grow your business, reduce costs, and minimize risk. Newtek is Your Business Solutions Company: a provider of Business Financial Solutions, Payment Processing Solutions, Managed Technology Solutions, and Payroll & Benefits Solutions. You can learn more at www.newtekone.com