- We've rebranded crystaltech.com to match our corporate branding strategy, but
don't worry — we're still the same company with the same people behind it.
- The high level of service and support we provide our customers will not change
whatsoever. The staff that you've come to trust is still here, and ready to support
your needs as we always have.
- We still offer the same suite of reliable technology products as before, and our
website's navigation and product pages remain the same.
- The branding change has absolutely zero impact on existing customers' websites
or other services.
Despite all of the changes we’ve seen over the years—from emerging technologies,
to the maturation of the hosting industry—one thing has remained constant for us:
our focus on you, the customer.
The fundamental way we do business today has only improved since we first began
hosting websites in 1997. We’ve grown from a two-man operation with a handful of
servers to the technology producers of a publicly traded corporation on NASDAQ.
Now, we’d like to introduce you to the next phase of our growth as a company—one
that will positively affect the way we deliver technology and business services,
without changing the way we support you.
To match our corporate branding strategy, Newtek Web Hosting powered by CrystalTech
(crystaltech.com), has become the Web Services home of The Small Business Authority
(webservices.thesba.com).
Other than branding changes to the website, the basic navigation and the products
we offer will remain unchanged. Most importantly, the people behind the brand—the
service and support staff whom you’ve come to trust—will still be here, supporting
your needs with the same degree of quality.
We look forward to continuing our great relationship with you as we grow into a
stronger, better-equipped business and technology company.
If you have any questions or concerns at all, please contact
us. As usual, we’re here at all hours, 7 days a week, 365 days a year.
Sincerely,
Bob Cichon
President of Technology Services
The Small Business Authority