Service & Support You Can Trust
Newtek separates itself from other hosting companies by offering unprecedented levels of service and support. Our passionate, knowledgeable, and ultra-responsive support representatives are available via your preference of around-the-clock phone, email, or live chat, 365 days per year, ensuring that your needs are met with immediately, with accurate answers and actions. We boast the hosting industry’s quickest response times with virtually no phone holding times, less than 30 minute return emails, and instant live chat access.
Transferring Hosting Companies
Don’t believe the hype! Transferring hosting companies can be easy (and worthwhile). Contact us today and we’ll walk you through step-by-step.
As top industry experts developed all of our departments from the ground up, we have cultivated a comprehensive knowledge base from which to advise on myriad hosting service subjects. We have taken the time to archive such information, ranging from technical issues to account management, for your convenience. Click here to gain full access to our proprietary WebControlCenter.
What separates us from other hosting providers is unwavering commitment to lightning-quick and accurate responses to customer inquiries. So, no matter what device or means by which you choose to converse, here’s how to reach us:
Phone:Toll-Free for U.S. & Canada: 1 (877) 323-HOST (4678)
International: (602) 263-0300
Fax: (602) 263-0600
The Billing Department is available Monday through Friday, from 8:00 AM to 4:00 PM MST (GMT -7), for billing inquiries and account management.
Customer Service: firstname.lastname@example.org
Customer service is available Monday through Friday, from 6:00 AM to 10:00 PM MST (GMT -7) and Saturday through Sunday, from 6:30 AM to 5:00 PM MST (GMT -7) for general inquiries such as billing, email setup, user names, account information and first level technical support.
Technical Support: email@example.com
Technical Support is available 24/7/365 for all technical questions.
Sales is available Monday through Friday, from 6:00 AM to 5:00 PM MST (GMT -7) for all sales inquiries.
Mailing and Billing Address:
Newtek Technology Services
1904 W. Parkside Lane
Phoenix, AZ 85027 USA