top
top
Live Help
Live Help
   Live Chat    Support    Domains    Forums
Newtek
1-877-323-4678
 

Category Archives: News Ticker




Deer Valley Data Joins the Newtek Family of Companies

email_logoNTS

Greetings Deer Valley Data customers!

Newtek is pleased to announce that Deer Valley Data and its Atjeu brand have joined the Newtek Family of Companies.

If you’re not familiar with Newtek, you’ll be pleased to know that Newtek Technology Solutions is a leading managed technology and I.T. infrastructure company that has been around since 1997.

Newtek’s technology operations are based out of Phoenix, Arizona, and have a data center footprint — with redundancy and backup — in Arizona, New Jersey, Colorado, London, and Singapore.

Newtek is a profitable and publicly traded company that owns and manages over $350 million in assets, and has more than 100,000 business accounts in its portfolio. You may also find it refreshing that Newtek is a completely open and transparent company. You are invited to download and read Newtek’s financials by clicking here: Newtek Financials.

 

What Does This Mean For You?
First and foremost, we can assure you that you will only see an increase in quality of service, technical expertise, and innovation. Whether you are a Deer Valley Data, Atjeu, or Newtek customer, there will be no immediate change to the way business is transacted. You can continue to count on service and support from the same customer team and contacts that you currently have. In the coming weeks, we will keep you informed of our progress as the integration process evolves.

We will also be upgrading your co-located and hosted systems to our state-of-the-art, tier 3 data center facility. In short, your services will no longer encounter some of the power and network-attack issues you have experienced in the past.

 

Welcome to Our Team
A dedicated team from across the organization will ensure that the transition period is seamless for you while seeking new ways to improve overall service levels. Our customer relations representatives are standing by to explain our additional services and to assist you in getting the most from Newtek. You can reach us, day or night, at 1-866-820-8910 techsales@thesba.com.

And finally, your complete satisfaction is our first priority! We are delighted that you are now a part of Newtek and we want to hear from you. Should you have any comments, questions, or concerns, please contact a member of the integration team by sending an email to techsales@thesba.com and we will respond promptly.


What You Can Expect From Newtek:

World-class facility features
  • Dedicated humidification system that creates optimal hardware operation conditions
  • Advanced temperature controls that ensure servers are always running cool
  •  Advanced cooling systems that handle high level heat loads, doing much more than AC alone
  • Onsite, third-party security with around-the-clock surveillance
  • Man-trap entry point that features bulletproof glass and weight-measurement technology to deter unauthorized “piggy-baking” into the facility
  • State-of-the-art biometric retina scanning
Enterprise-class network & network security
  • Multimillion-dollar network infrastructure with complete network redundancy at all key points, from peers, border routers, core routers, and firewalls to ensure your services are always online.
  • Multiple Tier-1 connectivity providers with redundant 20 GigE connections for a superior level of thru-put and uptime (in comparison, the Deer Valley Data facility has a 1 GigE connection)
  • An advanced DDoS mitigation infrastructure that can handle large-scale attacks, mitigating the issue before it impacts services in our datacenter
Other benefits you will receive at Newtek include:
  • As a public company that manages assets in the financial and payments sector, you immediately receive the added security benefits as a result of our heavy compliance requirements. Newtek is SOX compliant, PCI Compliant, and maintains a SSAE 16 certification.
  • Newtek’s support team is staffed by tenured system administrators. Put simply, Newtek doesn’t believe in help desk-level support. When you call Newtek for technical assistance, you will speak with a real system admin who is empowered to resolve any of your issues. If you have any questions, call us at 1-866-820-8910.
  • Newtek is a solutions-based company that is committed to helping you grow your business, reduce costs, and minimize risk. Newtek is Your Business Solutions Company: a provider of Business Financial Solutions, Payment Processing Solutions, Managed Technology Solutions, and Payroll & Benefits Solutions. You can learn more at www.newtekone.com.

Major Android Security Hack Uncovered

android-devil-malware-100247149-carousel.idgeAttention Android Users!

With just a simple receipt of a text message, your Android can be hacked. This is likely the biggest smartphone flaw ever discovered, CNN reports that, “it affects an estimated 950 million phones worldwide.” The issue is rooted in the way in which Androids are programmed to analyze incoming text messages, even before they have been opened. For instance, with Google’s Hangouts app, any media file that you receive (pictures, videos, audio) is automatically processed as soon as it is received. Because of this, “a malware-laden file can start infecting the phone before it’s even opened.”

The hacker needs only to send a text with a malicious media file to your phone to potentially gain complete control of your Android device. With that, he or she will be able to wipe out your device, access apps, open and review sensitive information on your phone, or even turn your camera on without you knowing.

Google, owner and operator of the Android OS, has acknowledged the vulnerability. In fact, they were made aware of the hack – and even provided with a potential fix – as early as April 9 by cybersecurity firm Zimperium. Google has assured that a patch would be made available for all customers, but according to Zimperium, a fix still isn’t largely available.

Although Google has likely developed a patch to this vulnerability, due to Android’s dependence on carriers and phone manufacturers, the company can’t simply push the fix directly to user’s devices, as main rival Apple has the luxury to do. The fix must be coordinated with disparate manufacturer platforms (Samsung, LG, Motorola, etc.) and then disseminated through the carriers (AT&T, Verizon, T-Mobile, and Sprint – just to name a few…). Google claims they have delivered a solution to its carriers, but it is still unclear whether or not the solution has been passed along to their users.

Until security firms like Zimperium declare this issue clear, Android users can disable auto-fetching of multi-media messages by accessing the Settings menu within their default messaging app. Tap Settings -> Advanced -> (deselect) Auto-retrieve MMS messages.

Users can find detailed instructions here.

Encrypted Websites to Rank Higher In Google Search

HTTPSGoogle has announced that equipping your website with an *SSL 2048-bit key certificate – going HTTPS – will give you a boost in search ranking. Because obtaining an SSL certificate is both uncomplicated and affordable, it’s the easiest thing site owners can do to get a leg up in the Google Game.

Security has been a top priority of Google’s this year. They feel this is a move to make the Internet a more secure place, and a more secure Internet begins with more secure websites. HTTPS is a way to encrypt the data that is transmitted between a user’s web browser and the site they are on. With an SSL certificate, a website can keep payments and other customer data secure (passwords, credit card numbers, etc.)

The following indicators provide visual indication that a website is secured by SSL:

  • https in the URL
  • a locked padlock icon
  • a trustmark or site seal
  • a green address bar (available with Extended Validation SSL certificates)

Choosing the right SSL to secure your website is a balance of cost, convenience, and desired level of confidence. Higher priced SSLs require a greater degree of validation, which in turn confirms a higher level of certainty by trusted certificate authorities. SSL certificates which are only Domain Validated (DV) cannot fully assure visitors that a website is operated by verified business. If you are concerned about fraud or loss of customer confidence, you need an SSL certificate with verifiable trustmarks that show the website owner’s information has been verified, or an Extended Validation (EV) certificate recognized by high security browsers.

At Newtek, you can easily purchase an SSL certificate starting at just $10 per year (our new page is coming soon but these certs are available). We’d also love to speak with you if you have any questions about HTTPS, SSL certificates, or the overall security of your website.

techsales@thesba.com | 1.877.323.4678

*SSL stands for “Secure Socket Layer.” It is a technology that establishes a secure session link between the visitor’s web browser and your website so that all communications transmitted through this link are encrypted and are, therefore, secure. An SSL certificate has two primary functions: authentication & verification, and data encryption. SSL is also used for transmitting secure email, secure files, and other forms of information. 

Apple Makes a Move on Mobile Payments

applepay_applewatchSmartphone makers have been trying to replace our wallets with digital pay methods for several years. While the trend has yet to widely catch on outside of the tech sphere, Apple (so often the bridge between the super geeky and super chic) believes that they may be able to change that.

On Tuesday, Apple announced it would soon be offering its own version of the mobile wallet, dubbed Apple Pay. Apple claims to have already established relationships with three major credit card companies, and retail giants like Target and McDonald’s – meaning soon you’ll be paying for your Number 3 with your iPhone or Apple Watch.

While the mobile payments market remains in its frontier stages for now, Forrester Research expects it to reach $100 billion in the United States within the next five years. Apple feels that the opportunity is now ripe for them to make their move on the industry. Apple wants consumers to believe that Apple Pay is a safer payment method than traditional payment cards with “exposed numbers and the outdated and vulnerable mag stripe.” Apple promises that credit card information will not be stored on the devices or on Apple’s servers. But in light of the recent iCloud hacks, consumer’s unease over privacy and security may be cause for concern. However, if anyone has the power to persuade the general public, famous tastemaker Apple is the company to do so.

Initially, Apple Pay will only be available for the iPhone 6iPhone 6 Plus, and the Apple Watch.

Beware of the Facebook Color Change Scam

facebookscamappA variant of the tried-and-true Facebook color scam is back.

Cheetah Mobile, security software researcher and provider, is the first to confirm the reemergence of the hack. The scam appears as a Facebook app that can be shared or posted on the News Feed. So far, more than 10,000 people have been tricked into downloading the malware, according to the Cheetah Mobile Security blog post.

Upon clicking on the link from the News Feed, users will be directed to a phishing site that poses as a legitimate, Facebook-sponsored page. Once on the phishing page, users will be prompted  to watch a tutorial on how to change the color of their Facebook profile page. By agreeing to watch the video, users grant hackers access to their profiles, allowing the app to spam their friends. PC users who skip the video will be led to download a pornography video player, and smartphone users to download an antivirus app. Both are infected with malware.

Luckily, the malicious app is easy to get rid of. Those infected need only to remove it from the Facebook app settings page. Affected users should also change their Facebook password. Check out Cheetah Mobile’s breakdown of the virus for more information.

Billions of Login Credentials Stolen by Russian Cybercrime Ring CyberVor

hackerBy now you’ve likely heard about Tuesday’s New York Times report of the largest  stockpile of stolen online credentials in known history. The mammoth hack job was brought to light by the cybersecurity firm Holden Security LLC, which revealed that a Russian hacking group has stolen 1.2 billion sets of unique login credentials, and more than 500 million email addresses.

The New York Times reports that the data comes from more than 420,000 websites ranging from well known companies to smaller operations. Holden Security says it isn’t revealing the names of the sites right now because doing so could pose additional risks to users. The so-called “CyberVor” gang collected more than 4.5 billion records in all, 1.2 billion appearing to be unique. There are about 2.9 billion Internet users worldwide… so it’s very likely that you’ve been affected.

Luckily, according to the Times report, many of the records have not yet been sold and are primarily being used to send spam to social networks. Unfortunately, this is yet another painful reminder that our online accounts are not nearly as safe as we think. Do yourself a favor and beef up your password security before the (inevitable) next hack is uncovered.

Microsoft Sues Samsung Over Android Patent Fees

M v SamsungYou know Samsung, maker of those super popular smartphones you may have seen around this year? Galaxys, Notes – yeah, THOSE.  Did you know Microsoft gets a royalty for every Android smartphone Samsung sells? Talk about a good deal.

The set up is part of a patent-sharing agreement the companies negotiated in 2011. But the Microsoft Corporation is claiming Samsung was late on the most recent payment and is refusing to pay interest on the late payment – and Microsoft ain’t having it.

Rightfully so as Microsoft makes an estimated $2 billion a year on patent royalties related to devices running on Google’s Android operating system made by Samsung and other companies. That would be more than 9% of the $22 billion in profit Microsoft made over its past fiscal year.

David Howard, Microsoft’s deputy general counsel had this to say in a blog post on Friday: “After spending months trying to resolve our disagreement, Samsung has made it clear in a series of letters and discussions that we have a fundamental disagreement as to the meaning of our contract.”

The lawsuit acknowledges Samsung has been paying faithfully up until Microsoft announced the purchase of Nokia’s smartphone sector last fall. Microsoft’s Howard claims that Samsung is using the acquisition “as an excuse to breach its contract.”

This certainly places Microsoft in an awkward position, as Samsung is one of the few major smartphone players to manufacture and sell Windows Phone devices. However, with billions on the line, going after lost royalties as per the 2011 agreement is worth the risk.

So far, Samsung has only issued a very brief statement: “We will review the complaint in detail and determine appropriate measures in response.”

ALERT: Critical Vulnerability in WordPress Plugin MailPoet

MailPoetWe’d like to alert you of a very serious, extremely critical vulnerability found in a prevalent newsletter plugin for WordPress. The plugin, called MailPoet, is actively being targeted by hackers and has been used to compromise an estimated 50,000 sites so far. MailPoet is a very popular plugin with almost 2 million downloads, so as you can imagine, when such a severe vulnerability is identified, it’s ripe for exploitation.

The vulnerability allows an attacker to inject anything they want into a compromised site, including – but not limited to – malware injections, defacement, and spam. Even if you don’t use the MailPoet plugin, you may still be at risk. The MailPoet vulnerability is merely an entry point, which means your website does not have to have it enabled; if it resides on the server, in a neighboring website, it can still affect your website. While cross-contamination is a very real threat, reputable shared hosting environments do not allow one account to access files from another account, so cross-contamination instances are rare.

If you are running MailPoet, we recommend upgrading to the latest version as soon as possible, which at this time is 2.6.9. You can check and update your plugins through your WordPress dashboard. You can also visit the MailPoet plugin page here. We urge you, please take heed of this message and protect your site immediately.

If you have any questions or concerns, please feel free to contact us at any time.

Newtek Technology Services

Support Team

techservices@thesba.com

1.877.323.4678

 

Lenovo Pulls the Plug on Small-Screen Windows Tablets

Lenovo thinkpad 8When it rains, it pours; and for Microsoft, the hits just keep on coming. Following the announcement of drastic job cuts (18,000!) comes the news that hardware partner Lenovo will stop selling small-screen Windows tablets in the United States.

Lenovo, the world’s biggest PC vendor, cited lack of demand as the reason for pulling the 8.3-inch ThinkPad 8 and 8-inch Miix 2 from American shelves. Lenovo will continue to offer the models in other regions where they are more in demand.

We’re Not in Kansas Anymore, But We Wish We Were!

 

Google_fiber_logoGoogle’s chic new Internet service, Google Fiber, continues to expand! The city of Overland Park, Kansas will be the latest recipient of the gift of ultra-high speed Internet. Overland Park approved an agreement to bring Google Fiber, joining an ever-growing list of cities in the Kansas City metro area; Fiber is also currently available in Austin, Texas and Provo, Utah.

Just how fast does Google Fiber claim to be? Over 100 times faster than most U.S. connections, delivering speeds of up to 1 gigabit per second. For reference, at that speed, you can download a feature-length movie in about 30 seconds and a full album in less than six.

Arguably the best part about Fiber, aside from its ridiculous speed, the service costs less or about the same as pretty much every other premium ISP. Google plans to keep expanding the service, eyeing cities like Atlanta, Portland, Salt Lake City, and Nashville – just to name a few.

Understandably, the service is difficult to get off the ground, as it requires an expensive fiber-optic network that must be built underground. But if recent history is any indicator, Nationwide Google Domination won’t be too far off.

A message to Google from Phoenix AZ: Take us over please.

Top