Thanks Sol (I did create a support ticket [331-1144C4EE-EF19])
I have a new site, which currently gets fairly low traffic levels. With so many bots visiting the site (which are not being excluded by smarterstats) it makes getting a true reading very difficult. I have set the stats to resolve IP addresses. So when I run the visitors -> IP Address report I can quickly identify some bots such as:
Smartertools asks on their website: Would you like to measure true visitor traffic without spider and bot pollution?
Well my answers is yes of course I would
, but it appears that smartertools cannot deliver on their promise
I did ask for more information on the smartertools forum Spiders, Bots and the Unreal
, but have had no reply. I really do hope that CT can influence Tim and smartertools to update their product so that it does do what it says on the tin:Understand Real TrafficAs much as 15% of the traffic on larger sites—and up to 50% of the traffic on smaller sites—may be directly related to automated hits generated by spiders and bots as they index a Web site. Unlike many competing analytics tools, SmarterStats separates real traffic from spider and bot traffic. The ability to identify real trends and habits will allow individuals and large organizations to make effective marketing decisions.