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Author Topic: Cannot connect to email server from my home network. Can connect outside network  (Read 961 times)

Offline efmathis

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I am unable to connect to my mail server from my home computer either through an Outlook connection or through a web mail connection.  I can connect with a cellular connection or through my office network.   I have checked with my ISP and they say there should be no restrictions on my connection through them. I can also connect with a trace rt from a 3rd party website Site24x7.com from my home computer.

I have removed my wireless router from the loop and the connection issue persists connected directly to my computer from the cable modem.  When I do a trace rt  The failed attempts end like this.

 7    74 ms    74 ms    84 ms  scd-edge-02.inet.qwest.net [67.14.40.54]
  8    81 ms    72 ms    97 ms  63.148.218.166
  9    75 ms    75 ms    73 ms  216.119.107.13
 10    75 ms    74 ms    74 ms  216.119.107.251
 11     *        *        *     Request timed out.

When I do a trace rt from an outside computer that is successful, it ends like this.

8   scd-edge-02.inet.qwest.net (67.14.40.58)   19.418
9   63.148.218.166 (63.148.218.166)   19.709
10   216.119.107.9 (216.119.107.9)   20.160
11   216.119.107.250 (216.119.107.250)   20.696
12   maila37.webcontrolcenter.com (216.119.106.192)   21.120

The failed attempt seems to be reaching the webcontrolcenter servers at line 8, but branch differently at line 9 as compared to the successful attempt.

Any Ideas of what could be causing this issue?