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Author Topic: It Sucks That These Guys Can't Keep Hosting Accounts Straight Anymore  (Read 316 times)

Offline TampaSportsNut

  • Hosting Newbie
  • *
  • Posts: 1
  • Karma: +0/-0
Way back when this company was called CrystalTech, they were an UNBELIEVABLY good company.  Now, not so much.  In the past week, my Web Control Center account has been restored from an old backup three times, and everything's still FUBARed.  I can't work with my email accounts, with my database user accounts, my SSL certificate information is missing, and although I paid to have my domain name registered, the account has reverted back to a state prior to then.
I was SUPPOSED to go live with a site by the end of the week, but this train wreck will delay that.  To add insult to injury, I opened a live chat to talk to tech support this morning about the status of the fixes and was totally ignored by the agent.

I am going to have to seriously consider switching to someone else who can actually keep servers running and accounts correct.  I'm deeply disappointed in this company!!!